FAQ

Welcome to the Danielas Fashion FAQ page! Here you'll find answers to some of the most commonly asked questions. If you can't find the information you're looking for, feel free to reach out to our customer service team for assistance.

1. Do you offer international shipping?

  • Yes, we offer international shipping to Canada. Please refer to our Shipping Policy for more details.

2. How long does it take to process and ship my order?

  • Orders are typically processed and shipped within 1-3 business days (Monday to Friday) from the date of purchase. Please note that processing times may vary during peak seasons.

3. What is your return policy?

  • We accept returns on eligible items within 30 days of the original purchase date. Please refer to our Return and Refund Policy for detailed information on our return process.

4. How can I track my order?

  • Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this tracking number to monitor the status of your delivery.

5. Do you offer gift-wrapping services?

  • At this time, we do not offer gift-wrapping services. However, our clothing items come packaged in a stylish and eco-friendly manner, making them perfect for gifting.

6. What payment methods do you accept?

  • We accept payment via major credit cards (Visa, MasterCard, American Express, Discover) and PayPal.

7. Are your products ethically sourced and environmentally friendly?

  • Yes, we are committed to ethical sourcing and sustainable practices. We prioritize quality, sustainability, and fair labor practices in our production process.

8. Can I exchange an item for a different size or color?

  • We do not offer direct exchanges. If you need a different size or color, we recommend returning the original item for a refund and placing a new order for the desired item.

9. How can I contact your customer service team?

  • You can reach our customer service team via email at support@danielasfashion.com. We strive to respond to all inquiries within 24-48 hours.

10. Do you offer discounts for bulk orders or wholesale purchases?

For inquiries regarding bulk orders or wholesale purchases, please contact our customer service team for more information on pricing and availability.
  • Business name: Danielas Fashion
  • Phone: +1 3053246454
  • Email: support@danielasfashion.com
  • Address: Daniela's Fashion, 1209 W Flagler St, Miami FL 33135, United States
  • Store Hours: 10 AM to 6 PM. (Monday to Saturday, Sunday 12 PM to 4 PM)